From the BlogSubscribe Now

Big Announcement – I’m Headed to Kaldi’s Coffee

I am elated to announce that I have joined Kaldi’s Coffee as their new Marketing Director. This is a newly created position that will have me creating and implementing marketing strategies, monitoring and posting on social media, and finding ways to sell more coffee (especially online). I’m thrilled to join the organization, while having mixed feelings about leaving Falk Harrison (see the end of the post for an explanation on that).

I’ve previously shared information regarding my move from the accounting world to the marketing world, and people seemed interested in the details. So I thought I’d share some information this time, as well. Why did I make this move? Here are three reasons:

1. I want to get my hands dirty with the work. My responsibilities will have me plotting and implementing strategy almost 100% of the time. I’m a student of new media and still have much to learn (and always will). If I come up with an interesting idea I want to try, I won’t have to find a company willing to let me implement it. As long as it’s not too crazy, Kaldi’s will let me try it. This means I won’t be spending time convincing companies that doing social media and new media is a good idea.

2. The people – I’ve known folks from Kaldi’s for several years and have made many friends. I predict we’re going to get along quite well. In talking with Josh Ferguson, he stressed the importance of family – the family we work with, and the family we have at home. With a wife and two young daughters, I want to be able to be there for them. I want to make it to the recitals, pick them up from school every once in awhile. Kaldi’s made it clear that I’d be able to do so, in exchange for getting the work done.

3. The subject matter – I love coffee. I’m a 365-days-a-year coffee drinker. I’m a hot mess without coffee. It’s terrible, but it’s so awesome because coffee in the morning is a pleasure. It’s going to be easy to wake up every day and be excited about my work, and I should be able to find the inspiration to tell the Kaldis’ story. During my agency life, when a client would express concern to me that no one would care about what they were saying on social media due to their staid or boring product, I’d say, “Look, we’re not selling tombstones here.” That jarring example usually got them back in the right mindset. Well, same thing here – I won’t have to gin myself up to talk about or search for a story angle on coffee. I’m a big fan of coffee – I think this is going to make a difference.

So those are some of my reasons for joining Kaldi’s. I can say that none of this speaks negatively towards Falk Harrison. In fact, we’ve decided that I may still be able to help out. So we came to an arrangement where I’ll be able to help Falk Harrison clients with some social media consulting. I had mixed emotions about leaving our great clients, and now I’ll get a chance to continue to help out here and there. Jon Falk was easy to work with as we constructed this arrangement, and I look forward to helping out.

At Kaldi’s, we announced my hiring on Wednesday, May 14, 2014, and a huge outpouring of support had me sitting at the computer all day. So many tweets and Facebook posts and messages and … I just want all of you to know that I appreciate your support and encouragement. And yes, self-motivation is a great thing to have, but so are friends like Micah:

It’s time to get to work!

Full disclosure: if you’re thirsty for coffee, go here immediately! Operators are standing by, so to speak. ($2.95 flat rate shipping up to $50, free shipping after that).

First Post on Medium: “Listen For Your Birds”

Have a look at my new post over on Medium: “Listen For Your Birds

Don’t Tell Business Lies

Today, I’m taking part in a huge new business pitch. It’s a great opportunity for Falk Harrison, and I’m excited to take part in the effort. I told my 8 year old daughter this morning that I had a big day today. She often shares a small piece of advice with me as I drop her off at school, and this morning, she got me prepared for the big pitch:

Be yourself. And don’t tell business lies.

Honey, I’ll try my best.

Social media is not the magic elixir that immediately juices your sales, but with honesty and persistence, it’s worth the time. My daughter teaches me so much, and the lesson for me here is to never make promises you can’t keep. Refusing to tell tall tales about the supposed power and guaranteed results of social media might hurt my sales, but “telling business lies” is just not worth it to me.

Feats of Strength in Our Basement

Go girl!